Welcome to the Pixelmay Help Center
Got questions? You're in the right place. Browse the topics below or reach out directly — we'll get back to you as soon as possible, Monday to Friday.
Subscription
What is Pixelmay?
Pixelmay gives you instant access to premium, print-ready designs — so you can start selling without creating anything from scratch. One subscription unlocks a growing library of high-quality assets, ready to download, print, and turn into real products. No designing. No waiting. Just launch and sell.
Can I use the designs commercially?
Yes — built for selling, not just browsing. Every design is made to be used on real products. No edits required. No extra steps. Just download, print, and sell.
Are downloads really unlimited?
Yes — unlimited means unlimited. Download as much as you want, whenever you want. No caps. No restrictions. No throttling. If it's in the library, it's yours to download.
Can I cancel anytime?
Yes — full control, zero commitment. Cancel anytime from your account in seconds. No hidden fees, no lock-ins. Your access stays active until the end of your billing cycle.
What happens to my downloads if I cancel?
Files you've already downloaded remain yours to keep and use. After cancellation, you'll lose access to the library and won't be able to download new designs until you resubscribe.
Is Pixelmay suitable for Print on Demand (POD)?
100%. Download any design and upload it directly to your favorite POD platforms like Printful, Printify, or Shopify — and start launching products immediately. No inventory. No design work. Just execution.
Account
How do I update my email or password?
You can update your email and password directly from your account settings. Click your profile, select Edit, and make your changes.
How do I manage my subscription?
You can manage your subscription anytime from your account settings. Changes take effect immediately.
How do I delete my account?
Account deletion requires contacting our team directly. Reach out through the Contact page and we will process your request as soon as possible.
How do I manage my email newsletter?
You can toggle your email newsletter subscription on or off directly from your account settings.
License
Can I print the designs as-is, or do I need to edit them first?
Yes — every file is production-ready and print-optimized. You can use them as-is or customize them to fit your brand before printing. Use them across apparel, merchandise, posters, and more. No setup headaches. No design fixes. Just plug and print.
Can I sell physical products using these designs?
Yes — that's the entire point. Pixelmay is built for creators who want to sell faster. Once printed, you're free to sell your products anywhere — your own store, marketplaces, or offline.
Can I use designs for client work?
Yes. You may produce printed products on behalf of your clients. However, you may not share or transfer the original design files to any third party.
Am I allowed to share or resell the original design files?
No. Pixelmay designs are licensed for use in end products only. You may not share, resell, sublicense, distribute, or make the original design files available to any third party in any digital format. Modification of the designs does not grant the right to redistribute or resell the files as standalone assets.
Questions?
Couldn't find what you were looking for? Don't hesitate to contact us.
We'll get back to you as soon as possible, Monday to Friday.
Contact Us